The map pack
Wrong category, old hours, no photos, or no profile at all. Google sends the call to whoever looks most ready.
Referral leak inspection for local service pros
Someone just asked for a good pro. Were you the answer?
Right now people are asking Google, Siri, ChatGPT, Nextdoor and the neighbor over the fence who to call. If your name doesn't come up, that referral goes to somebody else. We find every place you're leaking referrals and plug them, the honest way.
Takes about 4 minutes. No card, no call needed.
Leak inspectionNo. SLR-0417
- Google profileOK
- Bing PlacesNOT CLAIMED
- Apple MapsWRONG HOURS
- ChatGPTDOESN'T KNOW YOU
- Newest review7 MONTHS AGO
- Missed callsNO TEXT BACK
- Past customersNOTHING TO PASS ON
Example inspection
LeakingWhere referrals get decided
Nine places customers pick a pro
A referral used to mean a neighbor saying your name. Today it's also a map pin, a voice answer and a chatbot reply. Miss any one of these and you lose jobs you never knew about.
The other search engine
Bing powers Windows search, Microsoft Copilot and many car screens. Most of your competitors never claimed it.
"Hey Siri, find a…"
Every iPhone owner who asks Siri or taps Apple Maps sees whatever Apple has on file. Often that's nothing.
ChatGPT and friends
More people now ask ChatGPT, Gemini or Copilot who to hire. If AI doesn't know you, it names someone else.
The stars and the dates
Too few reviews, old reviews, or no replies. Shoppers skip right past and call the one with fresh five stars.
Nextdoor and Facebook groups
"Who do you use for…?" gets posted every day. If no one tags you, you're not in the running.
Your happiest fans
They'd gladly pass you on, but can't remember your name or find your number when a friend asks.
Other trades
Realtors, inspectors and pros in other trades get asked for names all the time. Are they giving yours?
Calls, texts and forms
The referral found you, then hit voicemail or waited a day for a reply. They called the next name on the list.
What one leak costs
Do the math on a few more jobs
You don't need a flood of new customers. Plugging leaks usually means catching a few jobs a month that were already looking for you.
Your own numbers, not a promise. Every business and town is different.
That's worth this much a year
$28,800
Your Business
TAP OR SCAN TO CALL
The Pass-It-On Keychain
The referral that rides on their keyring
Every customer gets a keychain with your name, a scan code and a tap chip. When a friend asks "who did your roof?", they hold out their keys. One tap and the friend can call you, text you, save your number or book.
How it works
Check it, plug it, keep it plugged
STEP 1
Free Leak Check
Answer 28 quick questions, or have us run it for you. You get a grade and a list of every leak we found.
STEP 2
We plug the leaks
We fix your maps listings, set up review requests, missed-call text back, keychains and the rest. You approve anything that goes out in your name.
STEP 3
We keep them plugged
Listings drift and new leaks open. Each month we check every spot and send you a one-page Leak Report.
Plans
Pick how tight you want it
Most pickedPlug$512/month
Catch every referral from every direction, including missed calls and AI.
What's in PlugPlaying fair
Only the honest way
Shortcuts get businesses banned from Google and fined. Everything we do follows the rules of Google, Bing, Apple, Facebook and the FTC.
We always
- Ask every customer for a review the same way
- Reply to bad reviews kindly and fix what we can
- Use your real name, address and phone
- Text only people who said it's OK
- Show you anything before it goes out in your name
We never
- Write fake reviews or buy them
- Pay or reward anyone for a review
- Ask only happy customers to review you
- Stuff keywords into your business name
- Make fake listings or fake addresses
Questions
Fair questions
Do I need a website?
It helps a lot, but you can start without one. If you don't have a site, we'll help you get a simple one set up.
Will you get me to number one on Google?
Nobody can honestly promise that, and you should be careful of anyone who does. What we promise is that every place people look will show you, show you correctly, and make it easy to call you.
How fast will I see more calls?
Some leaks, like missed-call text back and a review link, start working the same week. Maps and AI changes usually take a few weeks to a few months to settle in.
Is there a contract?
Plans start with three months, because your first keychains and listing work are done up front. After that it's month to month.
Do you only work in Ohio?
No. We started in Wayne and Holmes County, Ohio, and we work with local service pros anywhere in the US.
I already have someone doing my marketing.
Great. The free Leak Check is a handy second opinion. Hand it to them, or let us plug just the spots they don't cover.
Free Leak Check, done for you
Want us to run it for you?
Tell us who you are and where you work. We'll look at your Google, Bing and Apple listings, ask ChatGPT about you, and check your reviews, then send your Leak Report, free.
Rather do it yourself? Take the 4-minute Leak Check.